Compassionate care at SHH

Published: Thursday, May 22, 2014 at 10:38 AM.

Dear Editor,

Recently I was hospitalized for 18 days in Port St. Joe at Sacred Heart Hospital on the Gulf. I would like to share my experience at the local hospital with your readers.

From the moment I arrived at the emergency room until the day I checked out, I received continuous excellent, professional, caring and competent treatment from the entire staff.

Upon arrival, Dr. Cattow and his staff in the emergency room were very thorough, compassionate and understanding. He and his staff could not have been more efficient or caring as they examined my medical situation and then made the decision to admit to the hospital.

After my admission, the hospital physicians – Dr. Brown and Dr. Woolery – managed my tests, diagnosis and treatment in an exceptional manner making sure that they covered every possibility. They were kind, understanding and took time to talk to me and my family and to fully explain everything about my illness and treatment.

I can’t say enough good things about how the entire support staff of nurses, aides, respiratory staff, technicians, therapists, housekeeping staff and kitchen employees always went the extra mile to that my every need was met in a prompt manner. I never had to wait when I called for some type of need or for attention. They were always pleasant and understanding and made me feel special.

We are so fortunate to have this wonderful quality medical facility located in our community and the entire staff is totally dedicated to making every encounter with patients a superior, pleasant and professional experience.

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