Free customer service and ambassador training next week

Published: Thursday, May 15, 2014 at 10:05 AM.

Next week get schooled on Gulf County.

The Gulf County Tourist Development Council, Chamber of Commerce and Gulf Coast State College will team up to bring the first customer service and ambassador training program to the area.

The free training, which will take place from 6-9 p.m. ET on Wednesday, May 20 and again from 8:30 a.m. until 11:30 a.m. ET on Wednesday, May 21 in the conference room above Capital City Bank will give attendees a better understanding of how to represent Gulf County’s brand.

The training will be led by President of Gulf Coast State College Gulf/Franklin Campus Loretta Costin, TDC executive director Jennifer Jenkins and Chamber President Paula Pickett.

“We’ll use the visitor’s guide as our textbook,” said Costin. “It’s for employees of businesses in Gulf County to make sure they really are brand ambassadors to the area.”

The organizers have encouraged the WorkForce Board, county and city staff, police officers, business owners and even high school graduates to attend to make themselves better representatives of the place that they call home.

“Everyone needs to know how to provide info that will allow visitors to have a great experience,” said Jenkins. “We want to make sure they understand the essence of Gulf County.”

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