Now entering its third year of operation, Sacred Heart Hospital on the Gulf is currently ranked number four in the country and number one in Florida in patient satisfaction, according to Becker’s Hospital Review.
Not bad for the first hospital built in Florida in the last 20 years.
“Our number one success has been our growth in the medical community,” said hospital President Roger Hall. “It’s been a real journey for us.”
The ranking is collected from patients who rated their hospitals a nine or ten on a zero-to-10 scale in the Hospital Consumer Assessment of Healthcare Providers and Systems survey.
Physician and Volunteer Services Advocate Paulina Pendarvis believes that the results come from not only the excellent patient service, but the hospital’s ability to grow and add services to meet the needs of the community.
Nurse Navigator and local resident, Shelly Cannon wasn’t surprised by the ranking. The three-year employee knows what makes Sacred Heart special.
“It’s our community,” said Cannon, “We get to help people we know.”
The staff prides itself on working amongst qualified and talented people, many of which are locals from Port St. Joe, Wewahitchka, Apalachicola and Eastpoint.
Just eight months after opening the 24-hour emergency center a satellite medical building was added to the campus.
The installation offers primary care, women’s services, imaging, rehabilitation, and dialysis treatments.
With each passing month new services have been added, including surgical and lab diagnostics. Specialty doctors have been continuously added to the staff, including orthopedic surgeon, Alfred Cardet and family practitioner, Kirk Garcia-Rios.
Garcia-Rios, a native of Valparaiso praised his experience with the Sacred Heart family.
“It’s a beautiful facility and area. They did it right by putting the hospital here,” he said.
Hall added, “We’ve made a tremendous push on getting high quality physicians. These doctors could practice anywhere, but they’re in Port St. Joe and we’re delighted to have them.”
The 17-bed hospital has also boosted jobs locally, adding 10 new positions since opening to bring the workforce to 94. Sacred Heart has over 80 volunteers who’ve collectively donated over 50,000 hours of their time at the hospital.
“They’re a phenomenal group,” said Pendarvis, “They really make my job easier.”
As Hall looks to the future he’s excited about growth opportunities and additional services the hospital can offer patients.
Over the next three months he plans to be adding rehabilitation services in Franklin County, weekend urgent care in Wewahitchka and mobile MRI services for all of Gulf County.
Join the Sacred Heart to celebrate its third anniversary on March 15.
A public open house will be held from 9 a.m. to 1 p.m. ET. Events include health screenings, a blood drive, bone density heel scan screening, a Heritage Room display, and of course, birthday cake.